Your satisfaction is important to us. If you are not completely satisfied with your purchase, our return policy is designed to make it easy for you.
Return Guidelines
- Items must be returned within 30 days of delivery.
- Products should be unworn, unwashed, and have original tags attached.
Non-Returnable Items
- Customized orders, sale items, and intimate wear cannot be returned.
How to Return
- Initiate: Email [email protected] with your order number and reason for return.
- Prepare: Pack the items in their original packaging, including the invoice.
- Ship: Customers are responsible for return shipping fees unless the item was incorrect or defective.
Refund Timeline
Refunds will be processed to the original payment method within 7-10 business days upon receiving the returned item.
Exchanges
For faster processing, place a new order for the desired item and return the original for a refund.